RETURNS

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at rusticwarehouse1@outlook.com. Please note that returns will need to be sent to the following address: 

Returns address is

RUSTIC WAREHOUSE

2A FOXS LANE,

WEST LYNN,

KINGS LYNN,

NORFOLK,

PE343LY.

You can always contact us for any return question at rusticwarehouse1@outlook.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and issue a refund.