Frequently Asked Questions

Please read our FAQS and contact us for any further help

What are your shipping costs?

Each item has a shipping cost, they vary from product to product. You will only be charged for the highest shipping cost and the rest in the same purchase will be sent for free

Which payment methods do you accept?

We accept most major UK credit and debit cards which will be processed when you checkout through Paypal. If you don’t have a Paypal you can still use your card securely.

How long will delivery take?

We aim to deliver your goods within 3-5 days. If you need special delivery or next day, please select that option before completing your purchase

How secure is shopping in the Online Shop? Is my data protected?

Yes your data is secure with Paypal. We don’t store any payment details on our retail website. Please read the Paypal Privacy Policy for further details

What is your return policy?

For all product returns that are delivered correctly to your chosen address and in the original state, we operate a 14-day returns policy, where buyer must pay the return delivery cost and original delivery costs. This does not include bespoke work.

If you decide that you have ordered the wrong colour, changed your mind, or you’ve ordered the wrong size you will be responsible for paying the returns cost and re-delivery.

However, on the rare occurrence that the fault lies with us, we will take full responsibility and pay all delivery/collection costs at our discretion.

Do you sell your products for Wholesale?

Yes we do, if you are a Shop/eCommerce shop please do get in touch with us. You can go to our ‘Wholesale’ page in the footer of the website and register/apply for a trade account

What exactly happens after ordering?

You will receive an email order confirmation and then your products will be dispatched the next day

Do I receive an invoice for my order?

You can get a payment invoice via Paypal or request one from us at anytime. If you register your details with us we can store your account so you can check our easier and see previous orders